Delivery and payment
IMENESARAH delivers throughout France within 3 to 5 days after receipt of payment. Delays may be extended in the event of heavy traffic and if purchased pieces are pre-orders.
IMENESARAH cannot be held responsible for any inconvenience related to delivery companies. In case of delay, loss or theft of the package please refer to the carrier with the tracking number.
The pieces of the FW 2020 collection are only available for pre-order. When the purchase is made, and after receipt of payment your pre-order is filed within 5 days. Production times do not include weekends (Saturday-Sunday) and holidays.
Note that in case of heavy traffic the delays can be lengthened. In that case IMENESARAH commits to keep you informed by email.
If your dress size or length/skirt is out of stock you can always contact us by e-mail under the contact section. Specifying in the object "PRE ORDER + size and length".
The IMENESARAH pieces are mostly sewn according to your measurements, size and length. Therefore, returns are not possible.
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